Online Service Booking Form

Please note our USA servicing is closed from Friday 22nd December 2017 and will reopen on Tuesday 2nd January 2018.

Please note our AU servicing is closed from Friday 22nd December 2017 and will reopen on Monday 8th January 2018.

Please use this form to book your system in for servicing. Go here to learn more about THOR's Maintenance and Repairs programme.

Required fields are marked with *

First Name*

Last Name*

E-Mail Address*

Hosp/Uni/Clinic/Company*

Profession*

Street Address*

Town/City*

Region*

Zip/Postal Code*

Country*

Phone*

Standard Service

The Standard Service is a requirement for your conditional warranty. More details, including prices, are available on the previous page.

Please select whether or not you would like your unit and probes to undergo THOR's Standard Service*

YES

Equipment

Please send in all equipment at the same time. Reproducing problems you may be experiencing is significantly easier when we have all your equipment at once.

Control Unit

How to identify your control unit

How to find serial number

Probes

How to find serial number on probe

Please describe any issues you are experiencing. Where possible please reference a serial number to indicate which probe or unit you are experiencing the problem with.

Shipping

Would you like THOR to arrange collection or return shipment of your laser with insurance cover? *

YES (recommended) — I confirm that I/we grant THOR Photomedicine Ltd full responsibility for our equipment whilst it is in transit and under THOR's control, including storage at their service centre.

NO — I wish to arrange the shipment of my equipment to THOR.